Fire Alarm Systems - Senior Field Service Technician

Honeywell•Jacksonville, FL

11d•Hybrid

About The Position

As a Fire Alarm Systems - Senior Field Service Technician here at Honeywell, you will commission Honeywell Fire Systems solutions for our customers in the Atlanta area, by installing pre-engineered software, performing system checkouts, and ensuring accurate system operations. You will also focus on delivering exceptional service to our customers and support the growth of our business by ensuring the highest standards of service delivery. As a Lead Field Service Tech for Fire Systems, a member of our service team in Atlanta, you’ll play a critical role in servicing and optimizing fire systems across commercial facilities like pharmaceutical companies, local government buildings, universities and hospitals as well as government agencies and military installations. You will be tasked with responding and resolving complex service calls providing technical support and troubleshooting to Honeywell customers. These customers will have various products installed that fall into fire systems category as well as their associated computer systems. The goal is to ensure system up-time and efficiency.

Requirements

Commissioning fire alarm systems
Installing pre-engineered software
Performing system checkouts
Ensuring accurate system operations
Responding to and resolving complex service calls
Providing technical support and troubleshooting
Working with fire systems and associated computer systems
Traveling to customer sites within a 1.5 hour drive from home location

Nice To Haves

Experience with Honeywell Fire Systems solutions
Experience with commercial facilities like pharmaceutical companies, local government buildings, universities and hospitals
Experience with government agencies and military installations
Experience with redesign or re-engineering hardware/software issues
Leveraging Honeywell Operating System techniques and productivity tools
Conducting surveys
Identifying retrofit opportunities
Presenting high-level integrated solutions to customers and consultants
Performing hazard and risk assessments

Responsibilities

Commission Honeywell Fire Systems solutions by installing pre-engineered software, performing system checkouts, and ensuring accurate system operation per specifications.
Troubleshoot and resolve hardware/software issues, including redesign or re-engineering when needed.
Drive continuous improvement in commissioning practices by leveraging Honeywell Operating System techniques and productivity tools.
Collaborate with contractors, customers, and design/engineering teams to ensure proper scope alignment, hardware/software configuration, graphics, and as-built documentation.
Support project and sales teams by conducting surveys, identifying retrofit opportunities, and presenting high-level integrated solutions to customers and consultants.
Perform hazard and risk assessments in line with Honeywell safety policies and regulatory requirements.
Maintain clear, accurate documentation and project records throughout the lifecycle.