Fire Alarm Systems - Lead Field Service Technician

Honeywell•Johns Creek, GA

18h•Onsite

About The Position

As a Lead Field Service Tech for Fire Systems, a member of our service team in Atlanta, you’ll play a critical role in servicing and optimizing fire systems across commercial facilities like pharmaceutical companies, local government buildings, universities and hospitals as well as government agencies and military installations. You will be tasked with responding and resolving complex service calls providing technical support and troubleshooting to Honeywell customers. These customers will have various products installed that fall into fire systems category as well as their associated computer systems. The goal is to ensure system up-time and efficiency. You will report directly to our Sr. Field Service Supervisor in Atlanta, GA. Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.

Requirements

Servicing and optimizing fire systems across commercial facilities.
Responding and resolving complex service calls.
Providing technical support and troubleshooting to customers with fire systems and associated computer systems.
Ensuring system up-time and efficiency.

Responsibilities

Commission Honeywell Fire Systems solutions by installing pre-engineered software, performing system checkouts, and ensuring accurate system operation per specifications.
Troubleshoot and resolve hardware/software issues, including redesign or re-engineering when needed.
Drive continuous improvement in commissioning practices by leveraging Honeywell Operating System techniques and productivity tools.
Collaborate with contractors, customers, and design/engineering teams to ensure proper scope alignment, hardware/software configuration, graphics, and as-built documentation.
Support project and sales teams by conducting surveys, identifying retrofit opportunities, and presenting high-level integrated solutions to customers and consultants.
Perform hazard and risk assessments in line with Honeywell safety policies and regulatory requirements.
Maintain clear, accurate documentation and project records throughout the lifecycle.