Fire Alarm Service Technician
About The Position
VSC Fire & Security in Richmond, Virginia is seeking candidates for the position of Fire Alarm Service Technician. Service Technicians provide safe and efficient service on multiple integrated systems. Resolves technical issues and gives potential resolution to unresolved issues. Has a good technical knowledge and ability to communicate effectively to understand problems and offer solutions. Technician is customer-oriented and patient to deal with difficult customers. This position is fire alarm focused and may include any of the following: Fire Alarm (Notifier, Gamewell FCI, Silent Knight, Fire Lite, Potter, Fike, EST, Siemens, AutoCall, Mircom); Area of Refuge (Honeywell, Rath, Talkaphone, Cornell); BDA (Bi-Directional Antenna systems); DAS (Distributed Antenna Systems).
Requirements
- Two to three years of experience in servicing at least one or more of the following systems: fire alarm, area of refuge, BDA/DAS, or similar systems.
- Proficient in following written and verbal instructions, with exceptional attention to detail and communication skills.
- Ability to maintain productivity in the field, set goals, and meet service schedule.
- Competent in reading plans, documents, meters, and to discern colors for safety signage.
- Ability to follow written and verbal instructions.
- Exceptional attention to detail and communication skills.
- Eagerness for professional development and growth.
- Ability to pass various background checks.
- Reliable transportation, valid State Driver's License with acceptable driving record for use of company vehicle.
Nice To Haves
- NICET FAS certifications, Notifier manufacturer certification, other fire alarm manufacturer certifications.
Responsibilities
- Installs, tests, and repairs fire alarm, area of refuge, BDA/DAS, or similar systems.
- Troubleshoot system malfunctions and false alarms.
- Program multiple types of systems and test for proper operation.
- Consults with client on system issues; provides recommendations for repair.
- Uses blueprints or building plans to determine proper systems to install/service based on building layout and setting.
- Runs wiring and circuits, installs hardware, and attaches electrical wires.
- Inspects and tests systems, batteries, and electrical wiring; make adjustments, and repairs as required.
- Replaces malfunctioning hardware when necessary.
- Ensures systems comply with NEC and NFPA fire codes.
- Explains and demonstrates system function and operation to end users.
- Performs other related duties as required.
- Be on call as required.
- Serve as the first point of contact for customers seeking technical assistance over the phone or email.
- Perform remote troubleshooting through diagnostic techniques and pertinent questions.
- Follow design plans for installation start-up jobs and communicate and document any changes.
Benefits
- Competitive salary. Range $25.00 - $45.00 and up based on experience (overtime eligible).
- Options for Medical, Dental and Vision insurance for you and your family.
- A 401K plan with a company match.
- PTO and Paid Holidays.
- Opportunities for training and advancement.
- Relevant educational and licensure reimbursement for qualified candidates.
- Health Savings Account (HSA).
- Life Insurance.
- Employee Assistance Program.
- Sign-on Bonuses available for individuals with an active NICET or high-level manufacturer certifications.
- Referral Bonuses.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
