Fire Alarm, Security & Access Control Service Technician

Wachter, Inc. • Lafayette, LA

2d • $35 - $45 • Onsite

About The Position

Wachter is seeking self-motivated and reliable Fire Alarm/Intrusion/Access Control Service Technicians for service and special installation projects across various retail locations in the United States. This role requires independent work, problem-solving skills, and a commitment to completing jobs successfully. Wachter offers long-term employment with competitive pay and exceptional benefits, valuing relationships and investing in its employees.

Requirements

• Louisiana Life Safety and Property Protection (LSPP) license issued by the Louisiana State Fire Marshal's Office for Fire Alarm (Life Safety)
• Field installation experience in security environments: Fire Alarm /Intrusion / Access Control
• Current/valid state required Physical Security license and/or Life Safety license in the applicable technology.
• Knowledgeable about NFPA standards, including NFPA 70 and 72
• Work schedule mainly during the day 8 am to 5 pm, with some night shifts.
• Available and willing to work at heights of 20’-60’ on lifts.
• Experience reading blueprints and site maps.
• Excellent customer relationship and communication skills; verbal and written.
• Has basic PPE, and reliable transportation during the training period prior to issuing a company vehicle
• Computer/laptop/smartphone proficiency.
• Highly proficient with the use of email, spreadsheets, and the ability to learn internal systems.
• Valid driver’s license with a clean driving record; no DUI or DWI in the last three years.
• Willingness to travel moderately (up to 20–30%) and work flexible shifts, including overnights
• Must have reliable personal transportation for use during the initial training period; must be willing to attend a mandatory one-week, in-person technician orientation in Lowell, Arkansas upon hire; orientation is scheduled shortly after hire based on the next available session, and a company vehicle will be provided upon completion of orientation

Nice To Haves

• NICET certification
• Experience with multiple Intrusion/Access system manufacturers is a plus.
• Assist with pre-installation opportunities by designing and planning technical solutions.
• Perform new installs and provide technical escalation support both on-site at customer locations as well as remotely via the phone and specialized tools.
• Basic understanding of Microsoft Office Products (Word, Excel, PowerPoint) is a plus.

Responsibilities

• Install, troubleshoot, and repair cabling systems and equipment in IP Video, Access Control / Intrusion Alarm / LAN/WAN infrastructure, and wireless LAN.
• Run low voltage cabling in commercial buildings, including drilling concrete walls and limited conduit bending work.
• Complete all wiring, connections/terminations, and equipment installations ensuring that Access Control and Intrusion systems are complete with total customer satisfaction and contractual requirements.
• Install, repair, or upgrade fire alarm systems and program control panels for fire alarm systems with the guidance of building plans and electrical layouts.
• Mount sensors at appropriate locations, performing all necessary tasks, such as drilling holes for cabling and accessing locations such as crawlspaces or attics.
• Complete all wiring, connections, and equipment installations ensuring that fire alarm systems are in compliance with electrical and fire codes.
• Tests to ensure all newly installed fire alarm systems and component devices are operational.
• Adhere to all required project safety requirements as set forth by Wachter, our customers, or OSHA.
• Perform any other duties not specifically stated herein, but which your supervisor may assign.
• Ensure all work complies with current codes and regulations.
• Assist and collaborate with the Installation Team Lead or Project Manager regarding on-site work schedules and timely delivery of equipment.
• Conduct tests to ensure all newly installed systems and component devices are operational.
• Troubleshoot new system installations to ensure the proper functioning and to ensure the system meets local, county, state, or federal codes and legal and/or insurance requirements.

Benefits

• Medical, Dental, Prescription & Vision Benefits
• Life, AD&D, and LTD insurance
• Paid Vacation and Holidays
• Company-Matched 401(k) and IRA Retirement Savings
• Per-Diem paid when overnight travel is required
• Drive time and mileage paid for use of a personal vehicle when travel is required
• Company vehicle provided after orientation

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed