Selling primarily to “end-user” customers. Up-selling/cross-selling to the existing customer base. Maintaining and developing positive customer relationships. Achieving or exceeding assigned annual/quarterly quotas for both the installation and service businesses. Growing the company’s recurring monthly revenue (RMR) business by providing solutions to existing as well as new clients. Duties & Responsibilities Using technical, organizational, and customer knowledge to influence customers and assist them in buying the products and services required to meet their needs, resulting in revenue generation for the company. Conducting site surveys in preparation of customer needs analysis and estimates. Preparing statement(s) of work (SOW) and corresponding sales estimate(s). Conducting sales presentations to customers and management, as required. Demonstrating a thorough understanding of company services. Acquiring and maintaining sound knowledge of all product lines and services offered. Partnering with internal departments to communicate job scopes and relay customer needs. Attracting new customers and up-selling a client base through a combination of field sales, phone sales, and direct marketing efforts. Possessing excellent cold-calling skills and the ability to identify and find new business. Generating sales leads and customer account information. Creating proposals for customers; outlining plans for preventive maintenance (including the scope of repairs and solutions); reviewing testing reports and working with Service Technicians to quantify service repair proposals based on discrepancies discovered during system inspections. Assisting in marketing initiatives related to sales activities, including the development of sales and business plans. Reviewing testing reports and working with service technicians to quantify service repair proposals based on deficiencies discovered during system inspections.
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Job Type
Full-time
Career Level
Mid Level