Fire Alarm Inspector

Suburban Enterprises•Appleton, WI

About The Position

The Fire Alarm Inspector inspects, tests, and documents fire alarm systems to ensure compliance with state and local fire codes. The role also performs inspection and testing work for fire extinguishers, security alarms, card access, CCTV, and intrusion systems, including extinguisher hydrostatic testing and recharging and CCTV cleaning. The inspector identifies and explains deficiencies, makes recommendations, completes customer and authority having jurisdiction (AHJ) documentation and submittals, and assists the service team as needed. The position requires a strong customer-service mindset, professional communication, and the ability to build and maintain relationships with customers and teammates. Scheduling is coordinated with the team, with flexibility required. Suburban Enterprises describes the opportunity as a career in an employee-owned company, with increased responsibility, opportunities for advancement, professional development, and a collaborative, safety-focused culture.

Requirements

  • High school diploma or GED.
  • Two to five years of technical experience in electronics or telecommunications.
  • Valid driver’s license and good driving record.
  • Knowledge and experience maintaining fire alarm, structured cabling, CCTV, access control, and intrusion systems.
  • Ability to quickly learn, understand, and explain the company’s products and services.
  • Strong written and verbal communication, organization, time-management, and analytical skills.
  • Demonstrated PC skills, including Microsoft Office (Excel and Word) and other industry-related software.
  • Excellent customer-service skills.
  • Ability to work independently in a fast-paced work environment.
  • Accurate and effective record-keeping skills for completing required test forms and documentation.

Nice To Haves

  • NICET I, a Fire Alarm Certificate, or the ability to obtain one within six months of employment.
  • NFPA 10 certification or the ability to obtain it within six months of employment.

Responsibilities

  • Inspect and test fire alarm systems.
  • Inspect and test fire extinguishers, including performing hydrostatic testing and recharging.
  • Inspect security alarm systems.
  • Clean CCTV equipment.
  • Identify and explain deficiencies and offer recommendations based on findings.
  • Complete documentation and submittals for customers and AHJs.
  • Coordinate schedules with the team and remain flexible.
  • Assist the service team as needed.
  • Demonstrate customer-service skills and develop customer-service standards.
  • Build professional, personable relationships with customers and teammates.
  • Actively listen to customer needs.

Benefits

  • Employee ownership through an ESOP.
  • 401(k) with employer match.
  • Competitive pay.
  • Healthcare premium increases held at zero for four years.
  • Professional development investment.
  • Career advancement opportunities.
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