Fine Jewelry Support Associate, Seasonal Part-Time

LAGOS•King of Prussia, PA

13d•$20 - $23•Onsite

About The Position

This role supports the day-to-day operations of the retail store, helping deliver an exceptional customer experience while ensuring merchandise, inventory, and operational processes are executed accurately and efficiently. This role partners closely with Sales Associates and store leadership to support customer needs, process transactions and orders, maintain inventory accuracy, and uphold LAGOS visual and brand standards. This role helps create a welcoming and organized environment while contributing to overall store productivity and efficiency.

Requirements

A high school diploma or equivalent.
Previous retail experience, preferably within a fast-paced environment, preferred.
Basic understanding of retail operations and inventory management.
Excellent interpersonal and communication skills.
Ability to multi-task and prioritize workload effectively.
Proficiency in using retail software systems.
Attention to detail.
Strong organizational skills.
Ability to work independently and as part of a team.
Flexibility to work evenings, weekends, and holidays, especially during peak seasons.

Responsibilities

Welcome customers and direct them to the appropriate Sales Associate for assistance.
Provide friendly, responsive service during busy periods by engaging with customers and addressing their needs and questions.
Partner with Sales Associates to communicate inventory availability, retrieve merchandise for customers, and support special requests.
Accurately process sales, returns, and exchanges using the Point-of-Sale (POS) system.
Assist with online order fulfillment, including picking, packing, and shipping items for customer pickup or delivery.
Receive deliveries, unload stock, and process merchandise in the back room.
Replenish merchandise from storage to the sales floor to maintain product availability and support selling activity.
Perform physical inventory counts and audits and investigate discrepancies to maintain accurate inventory records.
Assist with product displays and maintain merchandise presentation in accordance with visual and brand standards.
Maintain a safe, clean, and organized store, including showcases, stockrooms, and client areas.
Assist with opening and closing procedures, including securing the store and preparing the store for business.
Operate and maintain store technology and equipment, including POS systems, printers, and inventory management systems.
Execute price changes and update store signage as directed by management.
Maintain adequate supplies, packaging materials, and client hospitality items throughout the store.
Support loss prevention initiatives by following security procedures and promptly reporting concerns.
Complete administrative tasks, including organizing paperwork and maintaining operational records.
Collaborate with store leadership and team members to support customer service and operational goals, remaining flexible to assist with additional business needs during peak selling periods.