Fine Dining Server - The Reserve

Caesars Entertainment•Joliet, IL

28d•Onsite

About The Position

Are you ready to bring excitement to the dining experience? Join our dynamic team as a Server at our vibrant steakhouse, where your mission is to create unforgettable dining experiences! With 1-2 years of experience in fine dining or upscale establishments, you’ll bring your wine pairing expertise and drink suggestions to the table, elevating each meal to new heights. Get ready to dazzle our guests with exceptional and attentive service that leaves them grinning from ear to ear. This is your chance to pamper and delight our patrons, turning every visit into an extraordinary adventure filled with joy and laughter. Let's make magic happen together!

Requirements

High school diploma or equivalent required.
It's essential to have a deep understanding of wine pairings and to offer thoughtful drink suggestions that complement various dishes and occasions
Must be able to stand for entire shift.
Working in a restaurant environment, such as a steakhouse or fine dining establishment, is required.
Knowledge of wines, drinks, recipes, and garnishes.
Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.
Ability to perform basic/intermediate math skills
Ability to operate point of sale systems.
Ability to communicate effectively and establish and maintain effective working relationships with guests, staff and management.
Must be able to work individually and as part of a team in collaboration with others
Excellent customer service skills.
Availability must include evenings, holidays, and weekends.

Nice To Haves

1-2 years of experience in fine dining or upscale establishments
Wine pairing expertise

Responsibilities

Welcome guests with a warm smile at your designated area!
Take the opportunity to engage them and, when the moment calls for it, gather their entree orders with enthusiasm.
Ensure that every interaction is filled with inviting communication and a sprinkle of excitement!
Inform guests of any specials and has a thorough understanding of the beverage and food menu to answer any questions the guest may have.
Monitor tables closely and be attentive to guests’ needs
Clear empty plates and glasses from tables and place quickly in bus carts
Prepare silverware neatly and quickly at table.
Clean area when finished preparing.
Ensure Guests' order is accurately recorded in a timely manner.
Deliver food to guests within and outside of your section.
Check back with guests, provide refills and pre-bus throughout the guest experience.
Responsible for complete set up, stocking and service of assigned area.
Areas assigned should be neat, clean and organized at all times.
Follows all established uniform guidelines and appearance standards.
Assists in all aspects of operation when necessary.
Acts as a role model and presents oneself as a credit to Harrah’s and encourages others to d the same.
Immediately notify management of incidents involving possible excessive alcohol consumption or an impaired condition.
Process guest checks and payments in compliance with cash handling, credit card and accounting policies and procedures
Adheres to all department and company policies and procedures.
Performs all related duties as assigned.
Must be punctual, have good work ethics, and be a reliable person with a can-do positive attitude.
Must be flexible with schedule to work holidays and weekends