Financial Wellness Specialist I (Cross Town District)

First Financial Bank•Orland Park, IL

1d•Hybrid

About The Position

As part of the Consumer Bank, the Financial Wellness Specialist is responsible for developing, defining, and executing the strategy that positions First Financial as ‘the local bank’. Financial Wellness Specialists, report into the Retail Bank and serves in multiple capacities. This specialist will work in a designated financial center, district, and/or region, and will be held accountable for the following: Retail Strategy, Financial Education, Community Events, Loan Production, and Collaboration within bank. This role is also responsible for the adherence to all compliance and regulatory procedures. Including, but not limited to: BSA, Check 21, CIP, CRA, HMDA, Reg B, Reg D, Reg E, Reg CC, Truth in Savings, Privacy Compliance and the Patriot Act.

Requirements

3-4 years client experience in Retail Banking and/or in the financial services industry.
3-4 years sales and service experience with previous success in achieving sales and service goals in retail environment or in a retail banking role within the consumer bank at FFB.
High school diploma or general education degree (GED) is required.
Demonstrated success with consultative, needs-based selling.
Excellent interpersonal, verbal and written communication.
Strong product knowledge related to consumer and commercial deposits, investments, consumer loans, business loans and treasury management.
Strong oral and written communication skills.

Nice To Haves

Associate’s or Bachelor’s degree is preferred and/or an equivalent combination of education and work experience in sales preferred.

Responsibilities

Partner with Retail Banking leadership and Financial Wellness Program Manager to execute consumer bank strategies and objectives to attract, retain and grow relationships, fulfill client’s financial needs, collaborate through bank, and provide a fIRST Class Client Experience.
Identify and develop a client book of business; provide in-market support and involvement in fostering client relationships and uncovering opportunities.
Function as client’s personal trusted advisor by adding value and building deep client relationships by utilizing the First Client Conversation Model.
Participate and lead huddles and meetings to support sales strategy.
Consistently meet or exceed sales and referral goals as set by management, by effectively collaborating with lines of business in an effort to assist clients.
Accountable for performance of the district and region and leadership of the local teams.
Maintain all operational and risk management standards.
Model the way for other associates in the financial center and regions.