Financial Treatment Coordinator

Bensonhurst Dental•Brooklyn, NY

5d•Onsite

About The Position

Bensonhurst Dental is a high-end cosmetic dental practice located in the heart of Bensonhurst, Brooklyn. Our practice is known for delivering VIP-level service and results. With a highly rated team of dentists, specialists, and staff, we are committed to providing an exceptional experience to every patient who walks through our doors. We are currently seeking a skilled and motivated Financial Patient Coordinator to join our growing team. This is a great opportunity for someone with strong financial communication skills who thrives in a patient-centered, fast-paced environment.

Requirements

3+ years of experience in a dental, medical, or patient finance-related role.
Strong knowledge of dental insurance plans and billing procedures.
Experience with financial coordination, collections, and patient-facing communications.
Proficient in general office software; experience with Dentrix is a plus.
Excellent verbal and written communication skills.
Highly organized, detail-oriented, and proactive.
Professional, friendly, and patient-focused demeanor.

Responsibilities

Greet and check in/out patients in a professional, friendly manner.
Present treatment plans and explain associated costs clearly and confidently.
Develop and manage patient-friendly financial arrangements and payment plans.
Handle insurance verifications, eligibility, claims, and follow-ups.
Collect balances and ensure timely payments.
Schedule appointments for maximum productivity while accommodating last-minute changes.
Answer patient inquiries in person, over the phone, and by email.
Maintain accurate patient financial records and track treatment progress.
Collaborate closely with clinical and administrative team members.