Financial / TCO Analyst

Canon CareersRoseland, NJ
Hybrid

About The Position

The Customer Solution Design Advisor supports the development and delivery of customer-centric solutions throughout the sales lifecycle. This role focuses on coordinating solution design activities, supporting proposal and presentation development, and ensuring alignment with the organization's technical and operational capabilities. The role requires the ability to conduct a comprehensive Total Cost of Ownership (TCO) analysis, review current workflows and data to design an optimized solution that identifies specific opportunities for cost-savings and project compliance, and develop financial proposals that detail all cost elements while maintaining transparency in calculations. This includes experience managing complex structures and merging customer documents with internal data. The analyst will also be responsible for analyzing internal P&L data and financial summaries to present and align with corporate fiscal health.

Requirements

  • Bachelor's degree in a relevant field or equivalent experience required, plus 7 years of related experience.
  • Requires up to 25% travel (valid driver’s license and acceptable driving record necessary).
  • Requires strong interpersonal and communications skills, and public speaking skills.
  • Ability to conduct a comprehensive Total Cost of Ownership (TCO) analysis.
  • Must be capable of reviewing current workflows and data to design an optimized solution that identifies specific opportunities for cost-savings and project compliance.
  • Demonstrate the ability to develop financial proposals that detail all cost elements while maintaining transparency in calculations.
  • Experience managing complex structures and merging customer documents with internal data.
  • Responsible for analyzing internal P&L data and financial summaries to present and with the alignment corporate fiscal health.
  • You must be legally authorized to work in the United States.
  • The Company will not pursue or support visa sponsorship.
  • All applicants must reside in the United States at the time of hire.

Nice To Haves

  • Customer Success experience preferred.
  • Experience with Google Workspace, Microsoft 365, and Power BI is a plus.

Responsibilities

  • Drives technical and operational solution design for each customer opportunity, leveraging SMEs to ensure functional viability.
  • Monitors and documents key milestones and activities throughout the pre-sales lifecycle.
  • Creates clear, compelling solution documentation and collaborate with sales to effectively present to stakeholders.
  • Supports creation and management of customer references, case studies, and success stories.
  • Captures customer feedback and insights to strengthen thought leadership and customer success programs.
  • Aligns with Sales, Marketing, and Support teams to ensure consistency across customer-facing initiatives.
  • Acts as a trusted advisor during sales cycles, supporting discovery, workshops, and proposals to align solutions with customer expectations.
  • Maintain working knowledge of Canon’s services, solutions, and product offerings.
  • Works with leadership in support of broader strategic initiatives and goals.
  • Enhances solution design standards and stays informed on emerging technologies and trends.
  • Delivers solution training and mentors internal teams in areas of expertise.
  • Conduct a comprehensive Total Cost of Ownership (TCO) analysis.
  • Review current workflows and data to design an optimized solution that identifies specific opportunities for cost-savings and project compliance.
  • Develop financial proposals that detail all cost elements while maintaining transparency in calculations.
  • Manage complex structures and merging customer documents with internal data.
  • Analyze internal P&L data and financial summaries to present and with the alignment corporate fiscal health.

Benefits

  • competitive compensation
  • medical
  • dental
  • vision
  • 401(k) Savings Plan
  • discretionary profit sharing
  • discretionary success sharing
  • educational assistance
  • recognition programs
  • vacation
  • Employee referral bonus
  • Employee discounts
  • “Dress for Your Day” attire program
  • Volunteer opportunities to give back to our local community
  • Swag! A Canon welcome kit and official merch you can’t get anywhere else
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