Financial Systems Analyst

Service Corporation International•Jefferson, LA

17d

About The Position

Responsible for implementing, supporting, and maintaining financial applications. The analyst collaborates with team members, colleagues, vendor support teams, IT, and Finance and Accounting staff to keep financial systems operating as intended and to ensure interface files are distributed or consumed appropriately. The role also ensures that IT practices—including testing, change management, and issue tracking—are carried out appropriately. The position serves as a key contact for financial application support and as a liaison among end users, contractors, vendors, business teams, and IT interface teams. It supports system upgrades, audit and SOX controls, user and role management, interface monitoring, reporting, process improvement, and project status reporting.

Requirements

Bachelor’s degree in Business, IT, or a directly related field.
Ten years of experience in a functional analyst, technical analyst, business analyst, or similar role.
Effective written and oral communication skills.
Knowledge of operational business processes and systems.
Proficiency with software programs including Excel, Word, Outlook, and PowerPoint.
Demonstrated knowledge of process improvement.
Good leadership, interpersonal, and motivational skills.
Strong oral and written communication skills with all levels of management, end users, and peers.
Basic understanding of databases and standard file layouts for conversions and interfaces.

Responsibilities

Troubleshoot financial application issues, analyze options, and provide or recommend solutions.
Serve as a key point of contact for financial application support issues and communicate with end users, contractors, and vendors to resolve them.
Perform, execute, and monitor appropriate audit controls.
Participate in system upgrades, including learning, documentation, testing, functional or technical review, and upgrade or patch execution.
Prepare reports, perform analysis, and evaluate opportunities to improve financial system stability.
Assist in identifying best practices through process reviews.
Establish and maintain relationships with various departments.
Escalate obstacles and issues that could affect timelines and deliverables.
Report project status according to prescribed timelines.
Monitor interface emails, results, and reports to ensure files are distributed or consumed as designed.
Act as a liaison with vendors and business community members to ensure interfaces operate effectively.
Work with IT interface teams to troubleshoot or monitor interface execution and performance.
Monitor and manage issue tracking, user requests, and interfaces to troubleshoot user-management issues.
Create users and roles in accordance with strict user-management guidelines.
Perform SOX controls or required reporting on a scheduled basis to support compliance with company policies and procedures.
Collaborate with IT and Finance and Accounting staff to ensure interface files are distributed or consumed appropriately.
Ensure testing, change management, and issue-tracking practices are executed appropriately.