Financial Systems Analyst

Fiserv•Milwaukee, WI

20h•Onsite

About The Position

As a Financial Systems Analyst, you will support the Financial Systems team through hands-on work across accounting master data, user support, process updates, data analysis, and change adoption activities. This role is ideal for someone who enjoys learning how finance processes work, completing detailed work accurately, and identifying practical ways to make work easier, more consistent, and more efficient. Approximately 30% of the role will involve accounting master data entry and maintenance, with the remaining focus on user support, training materials, project coordination, analysis support, and improvement opportunities, including the appropriate use of AI-enabled tools.

Requirements

1+ year of experience in finance, accounting, business operations, customer support, administrative support, data entry, or a related role.
Bachelor's Degree.

Nice To Haves

Exposure to finance process support, training materials, change support, analysis, or process improvement activities.
Exposure to accounting master data, data quality, data governance, or master data management processes.
Basic familiarity with SAP finance processes, financial reporting, or finance operations in areas such as general ledger, accounts payable, accounts receivable, or fixed assets.
Experience following standard processes, complete detailed work accurately, reviewing information for accuracy, and supporting users or stakeholders in a professional manner.
Experience working with finance processes, master data, systems, reporting tools, and AI-enabled ways of working.
Basic familiarity with business intelligence or visualization tools such as Power BI, Tableau, or similar reporting platforms.
Experience using AI tools or automation to improve efficiency, reduce manual work, summarize information, or support better business decision-making.
Experience identifying practical ways to simplify work, improve support materials, and make recurring processes easier for users to follow.

Responsibilities

Create, maintain, and block accounting master data, including GL accounts and supporting sets, based on approved requests, governance guidelines, and standard processes.
Support master data questions and routine issues, including during monthly close, by researching requests, following standard procedures, and escalating when needed.
Support end users by answering routine questions and helping them follow standard ERP master data processes.
Assist with change management support for finance initiatives, including drafting communications, updating training materials, creating job aids, and maintaining FAQs.
Provide project support by helping track tasks, update action logs, coordinate follow-ups, review data or process details, summarize findings, and support testing or rollout activities as directed.
Maintain user guides, process notes, and FAQs for finance processes, master data activities, and support topics.
Identify recurring issues, manual steps, and opportunities to simplify or improve master data and finance support processes.
Propose practical process improvement, automation, or AI-enabled ideas to senior team members for review and prioritization.
Support approved improvement efforts by helping gather information, perform analysis, test changes, update materials, and communicate process updates.
Perform other related duties and responsibilities as assigned; responsibilities listed are not intended to be all-inclusive and may be modified as necessary.

Benefits

Fuel Your Life program to support your physical, financial, social, and emotional well-being.
Paid holidays and generous time away policies.
No-cost mental health support through Employee Assistance Programs.
Living Proof program to recognize your peers’ extra effort with points redeemable for rewards.
Eight Employee Resource Groups to foster a collaborative culture and expand your network.
Unparalleled professional growth with training, development, and internal mobility opportunities.
Medical, dental, vision, life, and disability insurance options available from day one.
Retirement planning including 401k match and discounted shares with the Employee Stock Purchase Plan.
Tuition assistance and reimbursement program.
Paid parental and military leave.