Financial Systems Analyst

e4health•Huntington, WV

13h•Hybrid

About The Position

At e4health, we Empower Better Health. The e4health Team is on a relentless mission to care for those teams who care for others. We bring our passion, ingenuity, and expertise to every engagement. In joining our Team, we want your help to provide our customers with powerful solutions in the pursuit of quality, integrity, clinical and financial value across healthcare. Our People make the difference. Serving more than 400 hospitals and health systems nationwide for nearly two decades, e4health provides solutions to tackle the toughest problems in healthcare with unmatched technology, mid-revenue cycle, and operational expertise. e4health solutions streamline clinical, financial, and health information data and workflows, optimize coding, quality, and clinical documentation integrity processes, and address health IT operational challenges to deliver material results for healthcare organizations across the country. Learn more about us at www.e4.health. The full-time Financial Systems Analyst will maintain Financial Information Systems and related technology solutions as assigned and provide support to end-user departments within the Marshall Health System. This role will provide day-to-day/routine system maintenance, for application systems, as well as first-level end-user support, training and response to system issues and outages as reported.

Requirements

Degree in Health Information Management or Information Systems or related field, OR College level study leading to a Registered Health Information Technician (RHIT) certification by the American Health Information Management Association, OR a combination of education and experience.
Experience providing customer/end-user support of information systems, operating systems, software applications, and related hardware.
3+ years experience with Soarian Financials and/or Cerner Millennium application support
Working knowledge of typical business applications such as Microsoft Outlook, Word, Excel, Access, PowerPoint, OneNote, etc.

Responsibilities

Support, maintain, and troubleshoot Cerner Millennium and Soarian Financials applications.
Analyze business and financial workflows to identify system improvement opportunities.
Configure, test, and implement financial system enhancements and upgrades.
Collaborate with finance, revenue cycle, IT, and clinical teams to ensure accurate system functionality and integration.
Monitor system performance and resolve application issues in a timely manner.
Develop and maintain reports, dashboards, and financial data analysis tools.
Support billing, accounts receivable, general ledger, and revenue cycle operations.
Perform system testing, validation, and quality assurance for upgrades and patches.
Create and maintain system documentation, workflows, and training materials.
Assist with data integrity audits, reconciliation, and compliance reporting.
Provide end-user training and ongoing application support.
Participate in system implementation projects and process improvement initiatives.
Writes instruction manuals and other documentation for application systems, processes, and procedures related to system use, maintenance, and operation.
Consults with end-users to discover opportunities for process improvement and increase user effectiveness/productivity using application systems.
Perform system testing and validation on a regular basis as necessary to for system patches and upgrades to ensure quality and functionality.
Builds and maintains relationships with software and support vendors to ensure system issues are documented and addressed by the vendor in a timely manner.
Stays informed about recommended/required application updates. Ensures I.S. and user departments are informed of any overdue updates, and ensures the hardware in use meets software vendor minimum recommended specifications.
Participates in implementation/upgrade/migration projects as required to provide system process knowledge, perform configuration tasks, write/run reports, and other tasks in support of the project team as assigned.