Financial Specialist

CompTIA Human Resources • Downers Grove, IL

1d • Hybrid

About The Position

This position is subject to a matrixed reporting structure, with 60-70% of the time dedicated to billing-related duties and 30-40% dedicated to supporting building and facilities operations through in-person office work. The role involves processing orders, generating invoices, addressing customer issues, and resolving billing inquiries. Additionally, it includes coordinating with contractors for facility needs, serving as the primary point of contact for building management, coordinating administrative meetings, overseeing mail distribution, and maintaining the office space by managing supplies and refreshments.

Requirements

• Strong PC skills including Excel and Word
• Experience in a system-oriented environment
• Customer-centric attitude
• Proficiency in Microsoft Office programs
• Ability to collaborate effectively with others to ensure successful project completion
• Ability to exercise sound judgment within accepted practices
• Possess good organizational and phone skills
• 1+ years of experience in an office environment

Nice To Haves

• Microsoft Dynamics 365, Vertex and Zendesk experience preferred

Responsibilities

• Process orders, submitted by Sales and/or Sales Support teams, and trigger invoice generation
• Work with various internal teams to address customer issues
• Resolve Zendesk tickets related to various billing inquiries
• On an as-needed basis, coordinate with contractors to meet ongoing facility needs
• Serve as primary point of contact for building management communications
• Coordinate departmental, SME and other administrative meetings; ensures that meeting organizer requirements and other arrangements are executed as requested, related items include room scheduling, room layout and set-up, IT/AV set-up, and food & beverage
• Relevant to on-site meetings, coordinate with building security, caterers, and assist with set-up and clean-up.
• Oversee mail distribution, including scanning incoming mail and on an as needed basis, coordination with package delivery services (USPS, UPS, FedEx, etc.)
• Maintain CompTIA HQ office space including overseeing drinks and snack replenishment, office supplies, and similar

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree