Financial Services Representative (Bilingual Preferred)

World Finance • North Richland Hills, TX

4d • Onsite

About The Position

World Finance is seeking an energetic Financial Services Representative to guide customers on their financial journey. As the face of World Finance, you will empathize, empower, and engage with customers. The primary responsibility is to assist the Branch Manager in operating the branch effectively and efficiently to maximize growth. This position requires sound lending skills, maximizing potential profits, and following policies for effective collection of accounts. Providing excellent customer service is essential for marketing the branch and company culture. Bilingual in Spanish is preferred.

Requirements

• Must be able to demonstrate self-confidence and organizational skills.
• A history of choosing kindness, showing compassion, and helping others.
• The willingness to seek quality-driven solutions and embrace new ideas.
• Absolute team player – pitching in when needed and accepting help, too.
• Basic computer skills.
• A valid driver’s license & access to a dependable vehicle.
• Must possess a valid driver’s license & reliable transportation to independently transport bank deposits and fulfill other required job responsibilities.

Nice To Haves

• Bilingual (Spanish) preferred.

Responsibilities

• Guide customers toward upward credit mobility through good financial choices.
• Provide top-tier customer service, assisting customers with questions, concerns, and products.
• Process and prepare loan applications.
• Take and process payments.
• Prepare loan documents and execute loan closing on current renewal loans.
• Balance assigned cash drawer daily.
• Prepare and complete the daily branch bank deposit and possibly transport money to and from the bank.
• Maintain strong customer relationships and build community within your branch.
• Call approved and unmade applications to close loans daily.
• Help build tax clientele and provide tax services.
• Send complete and accurate credit denial letters within 30 days from the date of application.
• Pay branch expenses as instructed by Branch Manager.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Paid holidays
• Vacation time
• 401(k) plan (including company match)
• Paid volunteer hours

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed