Financial Services Representative
About The Position
Do you take pride in having exceptional communication skills? Are you comfortable providing noteworthy customer service and building relationships along the way? Your skills could be used to work hand in hand in assisting our customers. With this role, you will have the opportunity to help them through their automobile financing needs both over the phone and in person. If you are ready to make a difference, join an enthusiastic team and start a lifelong career, “Come Begin Your Story” as a Customer Service Representative! Professional Financial Services (PFS) has been purchasing retail installment contracts for new and used automobiles, trucks and motorcycles originated by franchise and independent vehicle dealers since 1995. We have branches in 12 different states.
Requirements
- Previous customer service and/or collections experience
- A valid state driver’s license, with an acceptable driver’s record
- Access to a reliable automobile for work use
Responsibilities
- Provide outstanding customer service and problem resolution
- Perform collection activities on delinquent accounts
- Assist with insurance verifications
- Perform Welcome Calls
- Act as back up to our Administrative Assistant to receive loan payments and fund loans
- Perform Skip Tracking and other locate activities
Benefits
- Medical insurance (minimal cost to the employee)
- Dental
- Vision
- Life insurance
- Short-term disability
- Long-term disability
- Profit sharing
- 401k with company matching
- Paid sick time
- Paid holiday time
- Paid vacation time
- Monthly Bonus Potential
- Community Service contributions
- Growth Potential
- TOP-of-the-line training
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
