Financial Services Representative
About The Position
East Coast Credit Union is seeking a Student Financial Services Representative to join our team! This position is located at our Antigonish Branch. Reporting to the Assistant Manager, the Financial Services Representative will be responsible for providing counter and telephone service to current and prospective members; processing financial transactions including daily balancing of cash and transactions; assisting members with their financial needs and promoting credit union products and services. As this is a Summer Student position, the incumbent is required to be available when required and be flexible to work any day of the week from Monday to Friday. Hours will vary based on the operational needs of the branch. You may be required to work in various Branch locations.
Requirements
- Superior customer service and business development skills.
- Proven ability to achieve and exceed business/sales objectives
- An outgoing and self-motivated nature with strong work ethics
- Demonstrated critical thinking and problem-solving skills
- Proven history of accuracy and high attention to details (data entry, paperwork, cash balancing)
- Superior communication and time management skills.
Responsibilities
- Provide exceptional customer service to current and prospective members.
- Pro-actively identify members’ financial needs; suggest appropriate product or service and refer members to other departments.
- Process various financial transactions and balance daily work in an accurate manner.
- Understand all products and services offered by East Coast Credit Union. These include but not limited to facts and features; benefits and advantages; rules and regulations and price structure.
- Assist in the promotion of new products and services to Credit Union members.
- Respond to member inquiries and resolve any concerns or discrepancies.
- Follow the Credit Union’s security and risk management procedures.
- Demonstrate a team approach and provide support to the Front-Line team.
- Complete other duties as assigned.
Benefits
- Outstanding culture and opportunity to join an engaged and community-focused team.
- Competitive compensation ($20.22/hour).
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
101-250 employees
