Financial Services Representative

Michigan First•Jackson, MI

5d•Onsite

About The Position

We are currently seeking a Financial Services Representative to join us. The person in this position will report to the Branch Manager. This branch is a Retail In-Store branch. These branches are located in Walmart, Meijer, and Kroger stores. Branch Hours Monday - Friday: 10:00 a.m. - 7:00 p.m Saturday: 10:00 a.m. - 3:00 p.m. Sunday: Closed. Can you start a conversation with anyone? Do you enjoy helping people find the right solution with a smile? If so, we’ve got the perfect position for you at one of our retail in-store locations. As a Retail In-Store Financial Service Representative at Michigan First Credit Union, you’ll be challenged to deliver five-star service while building relationships with our members. We’re a family here, so outstanding teamwork is a must. Our number one goal is to provide our members and potential new members with personalized solutions to their financial situations so they can walk out feeling happy, satisfied, and worry-free.

Requirements

Outgoing, personable candidates.
Professional experience, preferably 3+ years.
Customer service experience, preferably 3+ years.
Ability to learn products and services thoroughly and quickly.
High school diploma/GED.
Flexible schedule.
Ability to assist at any of our in-store locations to meet business needs.

Nice To Haves

Experience in financial sales or retail.
Experience in a relationship banker or personal banker role.
An Associate's degree in business or a related field.

Responsibilities

Deliver stellar service to credit union members and potential new members.
Serve as a face for our brand.
Provide solutions.
Introduce potential new members to all the amazing perks of being a Michigan First Credit Union member.
Follow through on promises and ensure all details are covered.

Benefits

Very competitive pay
Low-cost medical, dental, and vision benefit options.
Employer-paid life and disability insurance
401(k) - 100% match up to 5% deferral
Tuition reimbursement for both Undergraduate and Graduate degree programs
Access to a complimentary concierge service
Free, state-of-the-art fitness center at our Lathrup Village headquarters
Wellness initiatives and events throughout the year
Loan discounts for certain secured and unsecured loans and mortgages
Opportunities for pay increases, incentives and profit-sharing, based on performance
Onsite subsidized top notch Cafe 26 for team members' use
Onsite bowling center