Part-Time Financial Services Representative

1st United Credit Union•Livermore, CA

3d•$22 - $27•Onsite

About The Position

At 1st United Credit Union, we are committed to improving the quality of life for our members and communities we serve across the East Bay and Tri-Valley areas. We believe in our employees and want them to believe in us. That’s why we provide job training, skill development, and the opportunity to grow with us!

Requirements

Must be available to work Saturdays
Excellent written and oral communication skills
Strong organizational, problem-solving, and analytical skills
Detail oriented
Basic knowledge of MS Office Suite
This position requires at least one year of similar customer service experience
High School diploma or equivalent

Responsibilities

Consult with members to identify needs, recommend products and services, offer solutions and ensure pending transactions are completed in a timely manner.
Assist potential and current members in opening new memberships, introducing loan products and ability to transition a member/non-member to the appropriate employee as necessary.
Performs advanced transactions such as retirement accounts, loan signings, membership account maintenance, online banking and mobile banking.
Ensure branch documents are completed, imaged and audited.
Performs transactions using our core system as requested by members.
Provide recommendations or feedback to management for process improvement.
Utilize credit union resources to assist with member inquiries or perform credit union processes.
Supports branch goals by identifying and recommending products and services to members, open new memberships accurately and offering basic loan products during new membership enrollment and during daily interactions with members.
Assists with branch opening and closing procedures including cash replenishment and servicing of cash devices.
May also assist from time to time at other branch locations or departments as needed.
Completes all required training and compliance courses.
Supports and participates in Volunteerism and Credit Union activities.
Other duties as assigned.