Financial Services Representative - Ft. Lauderdale, FL

FidelityFort Lauderdale, FL
Hybrid

About The Position

This role is for a Financial Services Representative at Fidelity, focusing on supporting customers and building a foundation for a career in financial planning and advice. The position includes comprehensive paid training to obtain FINRA licenses (SIE, Series 7 Top Off, and Series 66), with dedicated study time, coaching, and support. Initially, the role involves working four days remotely and one day on-site, handling customer inquiries about account balances, processing transactions, identifying resources, and placing trades. After onboarding, the role transitions to a fully on-site Investor Center position. The program is designed to develop advanced skills for a career in wealth management and financial planning.

Requirements

  • High energy and enthusiasm with a demonstrated passion for helping people.
  • Flexibility and self-motivation.
  • Experience in customer service (phone or in-person).
  • Ability to thrive face to face with clients in a fast-paced environment.
  • Eagerness to learn and build a profession in financial services.
  • Ability to deliver an outstanding customer experience.
  • Superb interpersonal skills, attention to detail, and ability to handle multiple tasks at once.
  • Coachability, collaboration, and curiosity.
  • Successful completion of all licensing exams (SIE, Series 7 Top Off, and Series 66).
  • Fidelity will not provide immigration sponsorship for this position.

Nice To Haves

  • No finance background or college degree required to succeed.

Responsibilities

  • Support Fidelity customers over the phone, answering questions about account balances.
  • Process withdrawals and transfers.
  • Identify resources for customers.
  • Place trades.
  • Support customers with increasing complexity to strengthen skills.
  • Transition to a fully on-site Investor Center role after completing the program.

Benefits

  • Paid training to obtain FINRA licenses (SIE, Series 7 Top Off, and Series 66).
  • Paid study time 4 days a week.
  • Licensing coaches.
  • Structured study plans.
  • Dedicated support for licensing.
  • Dedicated weekly time for development, networking, and training.
  • Career coaching to understand career opportunities and chart a personalized career path.
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