Financial Services Producer

Hendrick Automotive Group

16d•Onsite

About The Position

The Financial Services Producer is responsible for coordinating the sale of finance and insurance programs to customers. This role involves working with lenders and financial institutions to provide financial services to dealership customers. The position requires regular and predictable attendance, with scheduled shifts potentially including evenings, weekends, and holidays. Duties are performed primarily in finance and insurance and sales areas, with considerable time spent on the phone and at a computer. The role involves frequent customer contact and interaction with lending institutions.

Requirements

Ability to perform each essential duty satisfactorily.
Bachelor Degree or commensurate finance experience.
Knowledge of dealership finance and insurance procedures preferred.
Knowledge of regulations and laws governing financing in the automotive industry.
Ability to work with lenders and financial institutions.
Prior automotive sales experience desired.
Valid Driver’s License.
AFIP Certification.
Advanced knowledge of Microsoft Office products.
Advanced ability to operate Finance and Insurance portion of Dealer Management System.
Ability to understand and follow instructions.
Ability to communicate effectively with customers and company personnel.
Strong interpersonal and persuasive selling skills.
Regular and predictable attendance.
Scheduled shifts may include evening hours, weekends, and holidays.
While performing the duties of this job, the employee is regularly required to talk or hear.
The employee is frequently required to stand; walk; and sit.
Must be able to lift up to 5 pounds.
Ability to read and comprehend instructions, correspondence, and memos.
Ability to effectively present information in one-on-one and small group situations to customers and other employees.
Ability to add, subtract, multiply and divide.
Knowledge of bank and insurance terminology and procedures.
Ability to review and process sales contracts and finance documents.

Nice To Haves

Automotive background
Business background
3-5 years of desired work experience

Responsibilities

Sells financing and insurance to customers.
Responsible for the attainment and gross production of financial services’ goals and objectives.
Reviews customer credit applications.
Presents extended service contracts and other owner protection programs available to customers.
Assesses profitability to dealership of financing arrangements.
Utilizes the menu selling process.
Ensures necessary documentation for each deal is complete by utilizing a deal checklist.
Works closely with sales team, maintains effective employee relations.
Maintains AFIP Certification.
Acts as liaison between the customer and the lending institution.
Ensures adherence to F&I reporting requirements of company.
Attends weekly manager meetings.
Maintains CSI at or above Company standards.
Maintains an organized, clean and safe work area.
Participates in required training.
Records all hours worked accurately in company timekeeping system.
Follows Safeguards rules and regulations.
Demonstrates the Company’s Core Values.
Complies with Company policies and procedures.
Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
Other duties as assigned.

Benefits

Hendrick Automotive Group believes that its people are its most important assets.
Together, everyone achieves more.
We work as a team, best utilizing our individual talents and skills to reach a common goal.
Hendrick Automotive Group teammates help each other to balance their commitments to family and to the community they represent.
Our 10,000 plus teammates across the country are empowered and trained to be leaders within our organization.
At Hendrick Automotive Group we are defined by our integrity.
We believe in doing what is right for our fellow teammates, our customers and our corporate partners.
The core values of this company are what shape every action we take and every decision that is made.
Our customers are important to us. They’re family.
We genuinely desire for our customers to feel valued and cared about whenever inside our doors.
Every day, Hendrick Automotive Group teammates recommit themselves to exceeding the expectations of our customers.
The Hendrick name is synonymous with winning, at the dealership and on the race track.
We are committed to continuing the Hendrick tradition of success and performance.
Our teammates are empowered to overcome obstacles and do what it takes to satisfy our customers, lift up our fellow teammates and build profits.
The automotive industry is rapidly progressing.
Every day, Hendrick Automotive Group takes the initiative to find ways to achieve success through simpler, better, faster and leaner processes.
We work daily to invest in the improvement of our teammates and develop resources to offer opportunities for personal growth and development.
We strive for excellence in all that we do.