Financial Services Officer I - Stayton Branch

Maps Credit Union • Stayton, OR

1h • $23 - $28 • Onsite

About The Position

Maps Credit Union is seeking a driven, collaborative, and communicative Financial Services Officer I for its Stayton Branch. This role focuses on engaging with members, providing excellent customer service, assessing financial needs, recommending products and services, and processing loan applications. The position also involves functioning as a teller, maintaining a cash drawer, and achieving branch goals while adhering to regulatory and policy compliance. The credit union offers in-house training and opportunities for further industry-related education.

Requirements

• Highest level of ethical behavior.
• An Associate degree in Business, Economics, Banking, or equivalent financial services experience.
• A minimum of 2+ years of experience in customer service, including direct and indirect selling roles.
• Must meet the credit history standards set by the Credit Union and be bondable.

Nice To Haves

• A minimum of 2+ years in the financial industry with progressive responsibility is preferred.

Responsibilities

• Engage with Maps members in a professional and positive manner.
• Provide excellent customer service while processing account services to members.
• Enhance member relationships by assessing their needs and recommending products and services.
• Process loan applications and obtain reports and information from credit reporting agencies.
• Function as a teller as needed.
• Accurately maintain and balance a cash drawer, checks, and money orders within established policy limits.
• Achieve personal and branch monthly goals.
• Follow regulatory and policy compliance requirements and Credit Union operations and security procedures.

Benefits

• Medical, Dental, and Vision Insurance
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSA)
• Employer-paid Life Insurance
• Employer-paid Short-Term and Long-Term Disability Insurance
• 401(k) retirement plan with employer matching
• Generous paid time off, starting at 12 hours per month
• 10 paid holidays per year
• Employee Assistance Program
• Student loan paydown program
• Employee loan discount program
• Wellness incentives

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree