Financial Services Coordinator (Administrative Support Coordinator II)

Careers Listing•Fullerton, CA

About The Position

The Financial Services Coordinator (Administrative Support Coordinator II) works under general direction in the Associate Vice President of Financial Services department within the Division of Administration and Finance at California State University, Fullerton. The position performs program coordination, technical, operational, analytical, and customer service functions, with a focus on coordinating financial transaction reconciliation packages and follow-up and applying relevant policies and procedures. The coordinator provides operational and technical support to Contracts and Procurement, e-Business, Accounts Payable, and Travel Operations, and customer service to Academic Affairs colleges, division departments, and the broader campus community. The role coordinates activities, projects, and reports using technology and systems including the ERP financial systems Concur and PeopleSoft, and processes financial transactions. It involves managing multiple priorities, using independent judgment and discretion in sensitive or complex situations, making recommendations, and communicating, interpreting, and applying federal, state, CSU, and CSUF policies and procedures. The position also helps resolve open issues for CSUF departments, employees, and vendors, contributes to an inclusive and collaborative team environment, and performs other duties as assigned. This is a temporary position ending on or before June 30, 2027, with possible annual renewal depending on available funds and program needs. The schedule is Monday through Friday, 8:00 AM to 5:00 PM.

Requirements

High school diploma or equivalent and three years of general office, clerical, or administrative support experience, or equivalent; vocational school training or full-time college education may substitute for the required experience on a year-for-year basis.
Comprehensive and detailed knowledge of applicable university infrastructure, policies, and procedures.
Thorough mastery of English grammar, punctuation, and spelling.
Expertise in office software packages, technology, and systems.
Ability to independently handle multiple work-unit priorities and projects.
Ability to independently interpret and apply policies and procedures and exercise judgment and discretion when precedents do not exist.
Ability to troubleshoot office administration problems and respond to inquiries and requests related to the work area.
Ability to understand problems broadly and anticipate the effects of administrative problems and solutions on other areas.
Ability to analyze operational and procedural problems and develop, recommend, and evaluate solutions.
Ability to perform business math, analyze budgetary data, and make accurate projections requiring some inference.
Ability to effectively write and present reports.
Ability to effectively handle interpersonal interactions at all levels, including highly sensitive situations.
Ability to use negotiation and persuasion skills to achieve results and expedite projects.
Satisfactory completion of a background check, including a criminal records check.

Nice To Haves

Technical ability to use an integrated ERP finance system such as PeopleSoft or SAP Concur.
Familiarity with the PeopleSoft finance module and data warehouse queries.
Proficiency with internet/intranet resources and business software applications, including Microsoft Word, Excel, and Outlook.
Previous experience working in a university business environment.

Responsibilities

Coordinate financial transaction reconciliation packages and follow-up, applying relevant policies and procedures.
Provide operational and technical support to Contracts and Procurement, e-Business, Accounts Payable, and Travel Operations.
Provide customer service to Academic Affairs colleges, division departments, and the campus community.
Coordinate scheduled activities, projects, and reports using technology and systems, including Concur and PeopleSoft.
Process financial transactions.
Manage multiple work priorities and use independent judgment and discretion in complex or sensitive situations; recommend resolutions.
Communicate, interpret, and apply federal, state, CSU, and CSUF policies, regulations, procedures, and compliance requirements, and respond to general inquiries.
Support CSUF departments, employees, and vendors in addressing and resolving open issues.
Contribute to team operations, programs, and services while supporting an inclusive, collaborative environment.
Build and maintain working relationships across the campus community and provide customer service while meeting multiple demands and time constraints.
Perform other duties as assigned.