Financial Services Agent - Clientele

Desjardins

22h • Hybrid

About The Position

The incumbent at Elm Branch works in close collaboration with account managers to maintain business relationships with members and clients by carrying out sales support activities. More specifically, you will be required to: Complete documentation following appointments with members and clients by meeting with them to obtain signatures, answering questions related to operations, opening accounts and presenting and closing sales of products and services (e.g., the Business Freedom Solutions plan). Direct and assist members and clients in using the above. Help prioritize weekly activities for account managers and plan upcoming follow-ups and solicitation activities. As needed, contact members and clients to confirm planned transactions. Make courtesy calls upon request by the account managers. Help prepare and deliver presentations targeted at members and clients and follow up on them as needed. Contribute to business development by participating in a variety of solicitation activities. Use contacts with members and clients to build strong business relationships. Listen carefully to their needs to ensure full satisfaction and make the most of sales opportunities, and keep files up-to-date. Ensure files are complete and in compliance with all applicable deadlines and standards for quality. Respect all policies, practices and standards in effect for conducting transactions and operations securely.

Requirements

• Attestation of Collegial Studies
• A minimum of one year of relevant experience
• Knowledge of French is required
• Action oriented
• Communicates effectively
• Customer Focus
• Differences
• Interpersonal Savvy
• Nimble learning
• Situational adaptability

Nice To Haves

• Other combinations of qualifications and relevant experience may be considered

Responsibilities

• Complete documentation following appointments with members and clients by meeting with them to obtain signatures, answering questions related to operations, opening accounts and presenting and closing sales of products and services.
• Direct and assist members and clients in using products and services.
• Help prioritize weekly activities for account managers and plan upcoming follow-ups and solicitation activities.
• Contact members and clients to confirm planned transactions.
• Make courtesy calls upon request by the account managers.
• Help prepare and deliver presentations targeted at members and clients and follow up on them as needed.
• Contribute to business development by participating in a variety of solicitation activities.
• Use contacts with members and clients to build strong business relationships.
• Listen carefully to their needs to ensure full satisfaction and make the most of sales opportunities.
• Keep files up-to-date.
• Ensure files are complete and in compliance with all applicable deadlines and standards for quality.
• Respect all policies, practices and standards in effect for conducting transactions and operations securely.

Benefits

• Competitive salary and annual bonus
• 4 weeks of flexible vacation starting in the first year
• Defined benefit pension plan that provides predictable, stable income throughout retirement
• Group insurance including telemedicine
• Reimbursement of health and wellness expenses and telework equipment

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree