First Credit Union (FCU) - Financial Service Representative (Permanent, Full-time) - Powell River
About The Position
FCU Community Financial is looking for a team-oriented individual to assist our members in achieving their financial goals as a permanent, full-time Financial Service Representative at our Powell River Branch. This member service-focused role is perfect for those who excel at providing exceptional service and want to expand their skills. Due to its nature, this position is ideal for those seeking to gain valuable experience and build their financial literacy while supporting our members and making a difference in their financial journey. Join us and take the first step in your professional growth!
Requirements
- High School Diploma (preference will be given for post-secondary education).
- 1-3 years experience in customer service (retail, hospitality, and or financial industry).
- Strong interpersonal skills with a service-oriented focus and the ability to multi-task.
- Knowledge of deposit and lending products and services is preferred.
- Effective listening skills.
- Successful relationship-building skills.
- A positive attitude towards teamwork and cooperation.
- Strong oral and written communication skills.
- Accuracy and attention to detail.
- A proven ability to perform basic mathematical calculations with or without a calculator.
- Initiative, enthusiasm and a willingness to learn are essential attributes.
Nice To Haves
- post-secondary education
- Knowledge of deposit and lending products and services
Responsibilities
- Providing an exceptional member experience by proactively engaging with members to understand and meet their immediate day-to-day banking needs by identifying the products and services that will benefit them.
- Completing financial transactions such as deposits, withdrawals, bill payments and/or other account transactions accurately and efficiently.
- Transforming the member experience by educating them on our mobile tools and resources.
- Assisting other team members and completing other duties as assigned.
Benefits
- continuous training
- education support
- career planning
- commitment to mental health
- comprehensive employee and family assistance program
- competitive compensation package
- generous benefits program
- annual incentive program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
