Financial Service Representative

Barksdale Federal Credit Union•Longview, TX

3h•Onsite

About The Position

As a Loan Officer, you will play a pivotal role in delivering superior member service throughout the lending process, from account opening to various loan services. Your responsibilities will include managing deposit services such as account opening, closure, and maintenance, as well as processing loans, conducting loan interviews, and preparing applications for credit approval. Whether assisting members electronically or in-person, you will ensure a seamless experience while promoting and cross-selling our credit union's products and services to enhance member relationships and loyalty. You will also be responsible for resolving member issues and inquiries effectively and professionally.

Requirements

High school diploma or equivalent
Strong understanding of financial services and products provided by the credit union
Knowledge of loan processing functions, requirements, and procedures
Excellent communication and interpersonal skills
Proficiency in basic computer skills and willingness to learn new software/systems

Nice To Haves

Previous experience with a full-service financial institution is preferred

Responsibilities

Deliver superior member service throughout the lending process, from account opening to various loan services
Manage deposit services such as account opening, closure, and maintenance
Process loans
Conduct loan interviews
Prepare applications for credit approval
Assist members electronically or in-person
Promote and cross-sell our credit union's products and services to enhance member relationships and loyalty
Resolve member issues and inquiries effectively and professionally

Benefits

Medical, Dental & Vision Insurance: Comprehensive coverage to keep you and your family healthy and confident
24/7 Teledoc Health Access: Talk to board-certified physicians anytime via phone, app, or video
Mental Health Support: Confidential support through our Employee Assistance Program (EAP) — available to you and your household
Paid Life & Long-Term Disability Insurance: Company-paid coverage for added peace of mind
Wellness Programs: Fun challenges, rewards, and free virtual fitness classes to support your well-being year-round
Generous Paid Time Off: 156 hours of PTO annually, plus enjoy 8 paid holidays to recharge and spend time with loved ones
Volunteer Time & Opportunities: Make a difference in your community — we make it easy to get involved. As well as we reward you for doing so!
401(k) with Company Match: Invest in your future with a competitive retirement plan and employer match
Financial Wellness Tools: Free financial advising, free Barksdale Federal Credit Union membership, and education around money management
Education Assistance Program: Get reimbursed for up to 90% of tuition costs, up to the maximum allowable — invest in your future without the financial stress
Career Development: We offer in person and online training, certifications, leadership programs, and more to help you grow
Employee Recognition & Milestones: We also honor employees’ tenure milestones through our service anniversary program, celebrating their dedication to our mission