Financial Service Representative

Barksdale Federal Credit Union • Cotton Valley, LA

4h • Onsite

About The Position

As a Loan Officer, you will play a pivotal role in delivering superior member service throughout the lending process, from account opening to various loan services. Your responsibilities will include managing deposit services such as account opening, closure, and maintenance, as well as processing loans, conducting loan interviews, and preparing applications for credit approval. Whether assisting members electronically or in-person, you will ensure a seamless experience while promoting and cross-selling our credit union's products and services to enhance member relationships and loyalty. You will also be responsible for resolving member issues and inquiries effectively and professionally.

Requirements

• High school diploma or equivalent
• Strong understanding of financial services and products provided by the credit union
• Knowledge of loan processing functions, requirements, and procedures
• Proficiency in basic computer skills and willingness to learn new software/systems

Nice To Haves

• Previous experience with a full-service financial institution is preferred
• Excellent communication and interpersonal skills

Responsibilities

• Manage deposit services such as account opening, closure, and maintenance.
• Process loans, conduct loan interviews, and prepare applications for credit approval.
• Assist members electronically or in-person.
• Promote and cross-sell credit union products and services.
• Resolve member issues and inquiries effectively and professionally.

Benefits

• Medical, Dental & Vision Insurance
• 24/7 Teledoc Health Access
• Mental Health Support through Employee Assistance Program (EAP)
• Paid Life & Long-Term Disability Insurance
• Wellness Programs
• Generous Paid Time Off (156 hours annually)
• 8 paid holidays
• Volunteer Time & Opportunities
• 401(k) with Company Match
• Financial Wellness Tools (free financial advising, free Barksdale Federal Credit Union membership, and education around money management)
• Education Assistance Program (reimbursement for up to 90% of tuition costs)
• Career Development (in person and online training, certifications, leadership programs)
• Employee Recognition & Milestones (service anniversary program)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED