Financial Service Representative II

Community 1st Credit UnionCreston, IA
Onsite

About The Position

As a Financial Service Representative II at Community 1st Credit Union's Creston location, you will be at the forefront of providing top-notch service to members. This role involves assisting members with their financial needs and inquiries. No prior banking experience is required, as the company seeks candidates with strong customer service experience, a positive attitude, and a willingness to learn. The team will provide the necessary training for a successful career at C1st. The position offers a comprehensive benefits package and the opportunity to be part of a team recognized as a Top Workplace in Iowa.

Requirements

  • Strong customer service experience.
  • Positive attitude.
  • Willingness to learn.
  • Proficiency in using Credit Union software and tools.
  • Strong communication skills.
  • Attention to detail.
  • Ability to work effectively in a fast-paced environment.
  • Ability to collaborate with team members.
  • Passion for learning and adapting to new technologies in the financial industry.

Responsibilities

  • Greet members with a friendly smile.
  • Handle financial transactions accurately.
  • Assist with account inquiries.
  • Promote various financial products and services.
  • Ensure members' needs are met promptly and efficiently.
  • Shadow experienced team members to gain insights into banking.
  • Provide top-notch service every day.

Benefits

  • Medical
  • Vision
  • Dental
  • Flexible Spending Account
  • Education Reimbursement
  • Life Insurance
  • PTO
  • Paid Volunteer Time
  • Sick Time
  • 401K plan (10% company contribution)
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