Financial Service Representative II/Branch Support

Community 1st Credit Union • Ottumwa, IA

9h • Hybrid

About The Position

As a Financial Service Representative II/Branch Support based out of the Ottumwa Richmond location, you'll be at the forefront of providing top-notch service to our members. This position will be located at our Ottumwa Richmond location while also providing support to other local C1st locations. We are looking for candidates with strong customer service experience, a positive attitude, and a willingness to learn. Our team will provide the training needed to build a successful career with C1st.

Requirements

• Strong customer service experience.
• Positive attitude.
• Willingness to learn.
• Proficiency in using Credit Union software and tools.
• Strong communication skills.
• Attention to detail.
• Ability to work effectively in a fast-paced environment.
• Ability to collaborate with team members.
• Passion for learning and adapting to new technologies in the financial industry.

Nice To Haves

• No banking experience needed, training will be provided.

Responsibilities

• Greet members with a friendly smile.
• Handle financial transactions accurately.
• Assist with account inquiries.
• Promote various financial products and services.
• Ensure that members' needs are met promptly and efficiently.
• Shadow experienced team members, gaining valuable insights into the world of banking.

Benefits

• Medical
• Vision
• Dental
• Flexible Spending Account
• Education Reimbursement
• Life Insurance
• PTO
• Paid Volunteer Time
• Sick Time
• 401K plan (10% company contribution)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed