Financial Service Representative (Float)

Firefighters Community Credit Union • Cleveland, OH

5d • Onsite

About The Position

Firefighters Community Credit Union of Cleveland, OH is seeking a Financial Service Representative (Float) to join our team. Are you a self-starter with banking experience who is interested in building a rewarding career in the financial industry with an established credit union? Do you share in the credit union philosophy of "people helping people"? If so, please read on! Our Financial Service Representative (Float) earn a competitive wage, depending on experience. We also offer a robust benefits package including medical, dental, vision, a 401(k) plan with company match, life insurance, short-term disability, and long-term disability. If this sounds like the financial industry service opportunity that you've been looking for, apply now!

Requirements

• Two years or more of similar or related experience.
• Proficiency with technology including computers, tablets, and general office equipment.
• Cash handling abilities.
• Fantastic customer service skills.
• Dependable transportation to all our branches (Willoughby, St. Clair Avenue, Emerald Parkway, Parma, N. Ridgeville, and Wellington).
• Credit, criminal, employment, and education background checks are conducted on potential candidates.

Nice To Haves

• Previous sales experience is preferred.

Responsibilities

• Float between all six of our branches (Willoughby, Cleveland-Downtown, Cleveland-West Side, Parma, N. Ridgeville, and Wellington) And our Member Contact Center on an as needed basis.
• Assist members in various branches with higher end financial needs.
• Ensure warm smile and helpful attitude comes through in every phone and digital interaction.
• Assist members with advanced banking needs including opening and closing accounts, helping members through the loan process, and facilitating fraud complaints.
• Educate members on products and services offered including share certificates, IRAs, electronic funds transfer and online banking.
• Uncover needs and cross-sell financial products.

Benefits

• medical
• dental
• vision
• 401(k) plan with company match
• life insurance
• short-term disability
• long-term disability

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed