Financial Service Representative - Bilingual

Earthmover Credit Union • Aurora, IL

2d • $18 - $20 • Onsite

About The Position

Earthmover Credit Union (ECU) has proudly served our community for more than 60 years. Guided by our "People Helping People" philosophy, we are committed to delivering exceptional service and helping our members achieve their financial goals. We are currently seeking a Bilingual Financial Service Representative to join our team at our Aurora Branch. As the first point of contact for our members, you will play a vital role in creating positive member experiences while assisting with a variety of financial transactions and services. If you are passionate about helping others, enjoy building relationships, and are looking for an opportunity to grow your career in the financial industry, we'd love to hear from you.

Requirements

• Previous credit union or banking experience
• Bilingual (English/Spanish)
• Ability to become a Notary Public within 12 months of employment
• NMLS licensed or ability to obtain licensing
• Strong customer service and relationship-building skills
• Ability to handle challenging situations with professionalism and empathy
• Excellent verbal and written communication skills
• Strong attention to detail and accuracy
• Cash-handling experience
• Ability to multitask and prioritize in a fast-paced environment
• Team-oriented mindset with a willingness to collaborate and support others

Responsibilities

• Deliver exceptional service to members
• Process member transactions including deposits, withdrawals, transfers, and loan payments
• Educate members on products and services that meet their financial needs
• Open new accounts and assist members with loan applications
• Balance and reconcile cash drawers daily
• Address member questions and concerns professionally and efficiently
• Maintain the confidentiality and security of member information
• Follow all credit union policies, procedures, and regulatory requirements

Benefits

• Competitive hourly pay: $18–$20 per hour (based on credit union or banking experience)
• Supportive and team-oriented work environment
• Medical, dental, and vision insurance
• Company-paid Short-Term Disability, Long-Term Disability, and Life Insurance
• Generous Paid Time Off and Holiday pay
• Annual bonus opportunities
• Cross-selling incentives
• 10% employer contribution to your 401(k)
• Career development and advancement opportunities within the credit union industry

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed