Financial Reviewer

City of New York•New York City, NY

About The Position

The NYC Department of Finance (DOF) administers the City’s tax revenue laws and provides customer service while encouraging compliance. Within DOF, the Customer Operations Division oversees the Department of Finance Business Centers, City Register’s Office, and the Land Records, Adjudication, and Collections divisions. The Collections Division manages enforcement activities involving unpaid business and excise taxes, parking fines, and Environmental Control Board summonses. Its collection work includes notices, telephone dunning, outside collection agencies, and special projects to locate assets and take enforcement action. The Business Tax Unit is seeking Financial Reviewers to support resolution of business tax debt and related functions. The role reports to the Financial Review Manager. The position may be eligible for remote work up to two days per week under the applicable Remote Work Pilot Program. Applicants must be permanent in the Accountant civil service title or permanent in a comparable civil service title eligible for a 6.1.9 title change. Applicants are asked to include their employee identification number and permanent civil service title when applying. New hires must verify identity and eligibility to work in the United States and complete the required employment eligibility verification form.

Requirements

  • Must be permanent in the Accountant civil service title or permanent in a comparable civil service title eligible for a 6.1.9 title change.
  • A baccalaureate degree from an accredited college or university, including or supplemented by 24 semester credits in accounting, with one course each in advanced accounting and auditing; or a valid New York State Certified Public Accountant license.
  • For placement in Assignment Level II, in addition to the minimum requirements, at least one year of experience as an Accountant – Assignment Level I or at least two years of satisfactory full-time professional accounting or auditing experience.
  • Include employee identification number (EIN) and permanent civil service title when applying.
  • Verify identity and eligibility to work in the United States and complete the required employment eligibility verification document upon hire.

Responsibilities

  • Serve as a point of contact and conduct audits and financial reviews for complex business tax cases referred by Audit, Payment Operations, and the Conciliation Bureau.
  • Manage staff case loads referred by the Mayor’s Office of Contract Services (MOCS), including preparing affidavits, questionnaires, bills, and Tax Status determinations.
  • Review staff updates to case information in the PASSPort system and respond to vendor and agency inquiries.
  • Assist staff in responding to complex inquiries and disputes from taxpayers or their representatives, including penalty abatement requests and courtesy conferences.
  • Participate in special projects, conduct research using internal systems, and prepare data-driven reports and summaries.
  • Serve as a subject matter expert in the BTCS application, analyzing workflows and making strategic recommendations for internal process improvements.
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