Financial Resource Coordinator

Boone Health•Columbia, SC

21h•Onsite

About The Position

Responsible for providing financial counseling services. Collection of copays and deposits from patients. Completes an initial assessment of the patient to determine if they qualify for Medicaid assistance. Works with the patients/families to obtain the required information, documentation, signatures and negotiations. Assists patients as needed with completing forms for Charity application. Follows up with patients to assure compliance. Reviews accounts for accuracy to assure maximum reimbursement for the Hospital.

Requirements

High School Diploma or GED
2-5 Years’ Experience
No Supervisor Experience

Nice To Haves

Associate degree
Cert Application Counselor

Responsibilities

Performs financial analysis and counseling for applicable admissions or pre-admissions, in order to identify and address any potential problems with insurance benefits and the patient's ability to pay.
Notifies Case Management of insurance issues.
Request payment, as applicable, before or at the time of admission due to unmet deductibles, inadequate or no insurance coverage, uncovered services, package price services or previous bad debt accounts.
Provide assistance to uninsured patients and families.
Perform evaluation for possible insurance coverage or other payment opportunities.
Documents appropriate financial information into the computer system.
Assist patients with account balance questions, itemized statement requests and resolving billing issues.
Communicates in a professional, positive and respectful manner with patients.
Be able to provide consistent excellent customer service in a variety of situations.
Maintains effective communication with Revenue Management.
Performs Other Responsibilities as Assigned.