Financial Representative

Sedgwick•Southfield, MI

2d•Hybrid

About The Position

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Our teams connect! We collaborate onsite and have a hybrid work arrangement. All candidates must live near one of our centers of excellence: Southfield, MI : 300 Galleria Officentre Southfield MI 48034 Memphis, TN : 8125 Sedgwick Way, Memphis TN 38125 Dubuque, IA : 4141 Westmark Drive, Dubuque, IA 52002 Eden Prairie, MN : 11000 Prairie Lakes Drive Eden Prairie, MN 55344 Chicago, IL : 175 W. Jackson Blvd. 12th Fl. Chicago IL 60604 PRIMARY PURPOSE : To calculate employee benefit overpayments; and to obtain reimbursements from overpaid disability and worker's compensation cases. ESSENTIAL FUNCTIONS and RESPONSIBILITIES Ensures compliance with established recovery procedures and standards. Maintains quality control. Conducts periodic file reviews of team members' files. Provides payroll administration services for claimants receiving payments from outside of company systems. Coordinates recovery activity on assigned cases. Refers cases to collection agencies as applicable. Notifies employees verbally and in writing of claim overpayments. Responsible for manual calculations of employee benefit overpayments. ADDITIONAL FUNCTIONS and RESPONSIBILITIES Performs other duties as assigned. Supports the organization's quality program(s).

Requirements

Three (3) years of financial experience or equivalent combination of education and experience required.
Good knowledge of claims management
Technical knowledge of recovery requirements
Excellent oral and written communication, including presentation skills
PC literate, including Microsoft Office products
Analytical and interpretive skills
Strong organizational skills
Excellent interpersonal skills
Excellent negotiation skills
Good judgment and discretion skills
Ability to work in a team environment
Ability to meet or exceed Performance Competencies

Nice To Haves

Bachelor's degree from an accredited college or university preferred.
Licenses as required.
Claims management experience preferred.

Responsibilities

Ensures compliance with established recovery procedures and standards.
Maintains quality control.
Conducts periodic file reviews of team members' files.
Provides payroll administration services for claimants receiving payments from outside of company systems.
Coordinates recovery activity on assigned cases.
Refers cases to collection agencies as applicable.
Notifies employees verbally and in writing of claim overpayments.
Responsible for manual calculations of employee benefit overpayments.
Performs other duties as assigned.
Supports the organization's quality program(s).