Financial Relationship Banker

Huntington National Bank•Minneapolis, MN

3d•Onsite

About The Position

As a Financial Relationship Banker, you help consumer and business customers achieve their financial goals by retaining and growing customer relationships. You proactively identify customers’ financial goals and needs and recommend appropriate deposit, loan, and other banking products and services. The role is part of a welcoming, inclusive branch team, with opportunities to share ideas that affect customers, the bank, and the community. The position is listed as an office workplace type. Huntington will not sponsor applicants for immigration benefits; applicants must be currently authorized to work in the United States on a full-time basis. Compensation varies based on factors such as location, experience, and education. Colleagues may also participate in an applicable incentive compensation plan.

Requirements

High school diploma or GED.
At least 1 year of customer service and sales experience in banking, financial services, goal-driven retail sales, or business-to-business sales; alternatively, military service in an administrative, contracting, civil affairs, or similar role.
Must meet additional background check requirements, including providing fingerprints as required by NMLS regulations.
Applicants must be currently authorized to work in the United States on a full-time basis.

Nice To Haves

Bachelor's degree.
At least 1 year of customer service and sales experience in banking, financial services, goal-driven retail sales, or business-to-business sales.
Ability to build, deepen, and retain relationships.
Acumen in banking, sales, investments, consumer lending, business banking, business lending, customer service, and presentation skills.
Excellent verbal and written communication skills.
Comfort with technology such as mobile services and online banking services.
Knowledge of consumer and business deposit products.

Responsibilities

Provide excellent customer service and effectively resolve customer issues.
Proactively identify opportunities to grow customer relationships through pre-set appointments, Centers of Influence, a disciplined sales process, a new customer follow-up program, and referrals from customers, bank colleagues, and partners.
Educate customers and refer them to other areas of the bank to deepen relationships and build strong internal partnerships.
Educate customers on how to optimize their use of bank technology, including online, mobile, and ATM banking.
Maintain knowledge of all products, services, technology, and policies.
Adhere to operational, security, risk, and regulatory policies and procedures.
Perform other duties as assigned.