Financial Relationship Banker - New Hope, AL

Huntington National Bank•New Hope, AL
•Onsite

About The Position

As a Financial Relationship Banker, you help consumer and business customers achieve their financial goals. You are responsible for retaining and growing customer relationships by proactively identifying financial goals and needs and recommending appropriate deposit, loan, and other banking products and services. The role is based in an office workplace. Branch colleagues work in a welcoming and inclusive team environment and can share ideas that affect customers, the bank, and the communities it serves.

Requirements

  • High school diploma or GED.
  • At least one year of customer service and sales experience in banking, financial services, goal-driven retail sales, or business-to-business sales, or military service in an administration, contracting, civil affairs, or similar role.
  • Ability to provide fingerprints as required by NMLS regulations and to meet additional background check requirements.
  • Currently authorized to work in the United States on a full-time basis; the employer will not sponsor immigration benefits for this position.

Nice To Haves

  • Bachelor's degree.
  • At least one year of customer service and sales experience in banking, financial services, goal-driven retail sales, or business-to-business sales.
  • Ability to build, deepen, and retain relationships.
  • Acumen in banking, sales, investments, consumer lending, business banking, business lending, customer service, and presentation skills.
  • Excellent verbal and written communication skills.
  • Comfort with technology such as mobile services and online banking.
  • Knowledge of consumer and business deposit products.

Responsibilities

  • Provide excellent customer service and resolve customer issues effectively.
  • Identify opportunities to grow customer relationships through appointments, Centers of Influence, a disciplined sales process, new-customer follow-up, and referrals from customers, colleagues, and partners.
  • Educate customers and refer them to other areas of the bank to deepen relationships and build internal partnerships.
  • Help customers optimize their use of online, mobile, and ATM banking technology.
  • Maintain knowledge of products, services, technology, and policies.
  • Follow operational, security, risk, and regulatory policies and procedures.
  • Perform other duties as assigned.
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