Financial Relationship Banker - in Warren, MI

Huntington National Bank • Warren, MI

1d • Onsite

About The Position

The Financial Relationship Banker helps consumer and business customers achieve their financial goals by retaining and growing customer relationships. The role proactively identifies customers’ financial goals and needs and recommends appropriate deposit, loan, and other banking products and services. Branch colleagues work in a welcoming and inclusive team environment and can share ideas that affect customers, the bank, and the community.

The position is based in an office. The role is subject to additional background-check requirements, including providing fingerprints as required by NMLS regulations. Applicants must already be authorized to work in the United States on a full-time basis; Huntington will not sponsor immigration benefits for this position.

Requirements

• High school diploma or GED and at least 1 year of customer service and sales experience in banking, financial services, goal-driven retail sales, or business-to-business sales; military service in an administration, contracting, civil affairs, or similar role is also accepted.
• Ability to provide fingerprints as required by NMLS regulations and meet additional background-check requirements.
• Applicants must be currently authorized to work in the United States on a full-time basis.

Nice To Haves

• Bachelor's degree and at least 1 year of customer service and sales experience in banking, financial services, goal-driven retail sales, or business-to-business sales.
• Ability to build, deepen, and retain relationships.
• Acumen in banking, sales, investments, consumer lending, business banking, business lending, customer service, and presentation skills.
• Excellent verbal and written communication skills.
• Comfort with technology such as mobile services and online banking.
• Knowledge of consumer and business deposit products.

Responsibilities

• Provide excellent customer service and effectively resolve customer issues.
• Identify opportunities to grow customer relationships through pre-set appointments, Centers of Influence, a disciplined sales process, a new customer follow-up program, and referrals from customers, bank colleagues, and partners.
• Educate customers and refer them to other areas of the bank to deepen relationships and build internal partnerships.
• Educate customers on optimizing their use of online, mobile, and ATM banking technology.
• Maintain knowledge of products, services, technology, and policies.
• Follow operational, security, risk, and regulatory policies and procedures.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED