Financial Relationship Banker - White Oak

Huntington National Bank • White Oak, PA

2d • Onsite

About The Position

As a Financial Relationship Banker, you help consumer and business customers achieve their financial goals. You are responsible for retaining and growing customer relationships by proactively identifying financial goals and needs and recommending appropriate deposit, loan, and other banking products and services. The role is based in an office and offers a welcoming, inclusive team environment where colleagues can share ideas and contribute to outcomes for customers, the bank, and the community.

Requirements

• High school diploma or GED and at least 1 year of customer service and sales experience in banking, financial services, goal-driven retail sales, or business-to-business sales; alternatively, military service in administration, contracting, civil affairs, or a similar role.
• Must meet additional background-check requirements, including providing fingerprints as required by NMLS regulations.
• Must be currently authorized to work in the United States on a full-time basis; Huntington will not sponsor applicants for immigration benefits.
• Excellent verbal and written communication skills.
• Comfort with technology, including mobile services and online banking services.

Nice To Haves

• Bachelor's degree.
• At least 1 year of customer service and sales experience in banking, financial services, goal-driven retail sales, or business-to-business sales.
• Ability to build, deepen, and retain relationships.
• Acumen in banking, sales, investments, consumer lending, business banking, business lending, customer service, and presentation skills.
• Knowledge of consumer and business deposit products.

Responsibilities

• Provide excellent customer service and effectively resolve customer issues.
• Identify opportunities to grow customer relationships through pre-set appointments, Centers of Influence, a disciplined sales process, a new-customer follow-up program, and referrals from customers, bank colleagues, and partners.
• Educate and refer customers to other areas of the bank to deepen relationships and build internal partnerships.
• Educate customers on optimizing their use of online, mobile, and ATM banking technology.
• Maintain knowledge of products, services, technology, and policies.
• Follow operational, security, risk, and regulatory policies and procedures.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED