Financial Relationship Banker- Spartanburg Westgate

Huntington National Bank•Spartanburg, SC
•Onsite

About The Position

As a Financial Relationship Banker, you help consumer and business customers achieve their financial goals by retaining and growing relationships. You proactively identify customer goals and needs and recommend appropriate deposit, loan, and other banking products and services. The role is based in an office branch workplace and is part of a welcoming, inclusive team environment where colleagues can contribute ideas that affect customers, the bank, and the community. The position requires excellent customer service, relationship development, product and technology knowledge, and adherence to operational, security, risk, and regulatory requirements. Applicants must be currently authorized to work in the United States on a full-time basis; Huntington will not sponsor applicants for immigration benefits for this position. The position is not eligible for overtime pay, and additional background checks may apply, including fingerprinting as required by NMLS regulations.

Requirements

  • High school diploma or GED.
  • At least 1 year of customer service and sales experience in banking, financial services, goal-driven retail sales, or business-to-business sales; alternatively, military service in administration, contracting, civil affairs, or a similar role.
  • Currently authorized to work in the United States on a full-time basis.
  • Subject to additional background check requirements, including fingerprints as required by NMLS regulations.

Nice To Haves

  • Bachelor's degree.
  • At least 1 year of customer service and sales experience in banking, financial services, goal-driven retail sales, or business-to-business sales.
  • Ability to build, deepen, and retain relationships.
  • Acumen in banking, sales, investments, consumer lending, business banking, business lending, customer service, and presentation skills.
  • Excellent verbal and written communication skills.
  • Comfort with technology such as mobile services and online banking services.
  • Knowledge of consumer and business deposit products.

Responsibilities

  • Provide excellent customer service and effectively resolve customer issues.
  • Identify opportunities to grow customer relationships through pre-set appointments, Centers of Influence, a disciplined sales process, a new customer follow-up program, and referrals from customers, bank colleagues, and partners.
  • Educate and refer customers to other areas of the bank to deepen relationships and build internal partnerships.
  • Educate customers on optimizing their use of bank technology, including online, mobile, and ATM banking.
  • Maintain knowledge of products, services, technology, and policies.
  • Adhere to operational, security, risk, and regulatory policies and procedures.
  • Perform other duties as assigned.
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