Financial Relationship Banker - Wadsworth Main

Huntington National Bank•Wadsworth, OH
•Onsite

About The Position

As a Financial Relationship Banker, you help consumer and business customers achieve their financial goals by identifying their needs and recommending appropriate deposit, loan, and other banking products and services. The role focuses on retaining and growing customer relationships while providing excellent service in a welcoming, inclusive branch team environment. You will also educate customers about the bank’s products, services, and technology and follow applicable operational, security, risk, and regulatory policies. The listed workplace type is Office.

Requirements

  • High school diploma or GED.
  • At least 1 year of customer service and sales experience in banking, financial services, goal-driven retail sales, or business-to-business sales; alternatively, military service in an administrative, contracting, civil affairs, or similar role.
  • Ability to provide fingerprints as required by NMLS regulations and meet additional background-check requirements.
  • Applicants must be currently authorized to work in the United States on a full-time basis.

Nice To Haves

  • Bachelor’s degree.
  • At least 1 year of customer service and sales experience in banking, financial services, goal-driven retail sales, or business-to-business sales.
  • Ability to build, deepen, and retain relationships.
  • Acumen in banking, sales, investments, consumer lending, business banking, business lending, customer service, and presentation skills.
  • Excellent verbal and written communication skills.
  • Comfort with technology such as mobile services and online banking.
  • Knowledge of consumer and business deposit products.

Responsibilities

  • Provide excellent customer service and effectively resolve customer issues.
  • Identify opportunities to grow customer relationships through appointments, Centers of Influence, a disciplined sales process, new-customer follow-up, and referrals from customers, colleagues, and partners.
  • Educate customers and refer them to other areas of the bank to deepen relationships and build internal partnerships.
  • Educate customers on how to use online, mobile, and ATM banking effectively.
  • Maintain knowledge of products, services, technology, and policies.
  • Follow operational, security, risk, and regulatory policies and procedures.
  • Perform other duties as assigned.
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