Financial Customer Service Representative - Remote US - $15-17/Hour

Military Spouse Corporate Career Network

2d•Remote

About The Position

This is a remote work-from-home opportunity designed for individuals seeking a new career path and the chance to build lasting relationships. The company provides comprehensive training, technology, and ongoing support to ensure success. There is significant potential for career and personal growth, with approximately 80% of managers and leaders promoted from within. The company offers a range of free learning and leadership development programs to support career aspirations.

Requirements

6+ months of customer service experience.
Open availability.
A high school diploma or GED.
A quiet, distraction-free environment to work from in your home.
Proficiency in fast-paced multi-tasking.
Eagerness to learn new technologies.
Strong computer navigation skills and PC knowledge.
A desktop or laptop to complete PC and internet testing (a work computer may be provided but is not guaranteed).
High-Speed internet (no wireless/hotspots or satellite) and a smartphone.

Responsibilities

Provide inbound customer support using a call flow guide.
Help customers resolve basic technical issues.
Track, document, and retrieve information in databases.
Offer additional products and/or services.
Deliver expert customer experiences.

Benefits

Medical insurance
Dental insurance
Vision insurance
Comprehensive employee assistance program (EAP)
401(k) retirement plan
Paid time off and holidays
Paid training days
DailyPay enrollment option to access pay early
Paid training
Performance-based incentives
Employee referral bonus opportunities
Company networking opportunities
Health and wellness programs
Mentorship programs
Work-from-home convenience
Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support.