Financial Crime Risk Investigation Support Officer II (5035)

TD•Toronto, ON

2d•CA$47,200 - CA$66,600•Hybrid

About The Position

This role involves processing alerts and/or fraud cases to identify regulatory and policy violations related to fraud, AML, and Sanctions/ABAC financial crime. The position requires ensuring due diligence for transaction accuracy, managing workload to meet service level requirements, and adhering to operating policies, industry regulations, and practices. It also includes escalating non-standard or high-risk activities, reporting risk issues or process gaps, and identifying opportunities for business issue resolution and process improvement. The role requires reviewing banking transactions against thresholds and guidelines, performing research, and ensuring compliance with the Bank Code of Conduct.

Requirements

Undergraduate degree or equivalent work experience.
Work activities include a blend of highly collaborative activities and individual deliverables.

Responsibilities

Process alerts and/or fraud cases to derive regulatory and policy violations that contributed to fraud and/or AML and Sanctions/ABAC financial crime.
Ensure necessary due diligence to support the accuracy of all transactions / activities.
Prioritize and manage own workload to meet service level requirements for service and productivity.
Understand and apply operating policies and procedures.
Follow internal policies and industry regulations and operating practices in completing and recording transactions.
Escalate non-standard or high-risk activities as necessary.
Report / escalate risk issues or process gaps identified.
Identify and recommend opportunities to resolve business issues.
Review banking transactions to ensure they are within the bank and regulatory thresholds and guidelines.
Forward unusual transactions and supporting information for further review.
Perform a variety of research activities including addressing research discrepancies.
Identify opportunities to improve service delivery and support process improvement initiatives and opportunities to enhance productivity, effectiveness, and operational efficiency.
Be knowledgeable of and comply with Bank Code of Conduct.
Consistently exercise discretion in managing correspondence, information, and all matters of confidentiality; escalate issues where appropriate.
Be knowledgeable of practices and procedures within own area of responsibility and Bank code of conduct.
Protect the interests of the organization – identify and manage risks, and escalate non-standard, high-risk transactions / activities as necessary.
Follow internal and industry regulations and operating practices in completing and recording transactions for either the organization or clients.
Produce reporting or documentation at the functional or enterprise level.
May maintain appropriate project records, databases, and information; report to management and others on project status and updates.
Identify, recommend, and effectively execute standard practices applicable to the discipline.
Adhere to internal policies/procedures and applicable regulatory guidelines.
Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest.
Support the team by continuously enhancing knowledge / expertise in own area and participate in knowledge transfer within the team and business unit.
Contribute to a fair, positive and equitable environment that supports a diverse workforce.
Act as a brand champion for your business area/function and the bank, both internally and/or externally.
Complete adjudications and investigations – report / escalate risk issues or process gaps identified.