About The Position

InvestEngine is a UK investment platform that helps people build long-term wealth through ETFs in ISAs, pensions and general investment accounts. The Financial Crime Operations Analyst will join the first-line Financial Crime Operations team in Georgia and report to the Financial Crime Operations Manager. The role supports accurate, timely onboarding of individual and business clients in line with regulation, and monitoring of client activity to investigate and escalate suspicious activity appropriately. It is a high-volume, detail-sensitive position with clear service-level agreements, working closely with Compliance, Operations and Customer Experience. Most applications and monitoring cases are expected to be handled within 24 hours, with accuracy of at least 98%.

Requirements

  • Experience in a detail-focused, high-volume operations role.
  • Excellent attention to detail, including identifying errors in documents and data and double-checking work before submission.
  • Strong time-management skills and ability to handle large volumes without missing deadlines.
  • Clear, professional written and spoken English.
  • Good risk awareness and ability to flag activity that appears unusual.
  • A proactive, collaborative approach and willingness to take ownership.

Nice To Haves

  • Knowledge of KYC/AML.
  • Experience with PEP and sanctions screening.
  • Experience in onboarding, KYC/AML, compliance operations or a similar role in financial services.

Responsibilities

  • Complete transaction monitoring and enhanced due diligence (EDD) reviews, investigate unusual activity, and escalate suspicions appropriately.
  • Meet turnaround targets, handling most applications and monitoring cases within 24 hours while maintaining accuracy of 98% or above.
  • Keep internal registers and client records accurate and up to date.
  • Work with Compliance, Operations and Customer Experience to resolve escalations within SLA.
  • Identify process inefficiencies and suggest practical improvements.
  • Review and process applications from individual and business clients, including identity, address, bank account and company checks.
  • Carry out PEP and sanctions screening during onboarding and ongoing monitoring.
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