Financial Counselor (3625)

Mary Rutan Health • Bellefontaine, OH

3d • Onsite

About The Position

Assist with Medicaid, HCAP, and hospital Financial Assistance application procedures, educating patients about their financial liabilities, and developing patient payment arrangements for said liabilities. The Financial Counselor reports to the Supervisor of Patient Clearance. Conducts pre-registration of patients and other related financial clearance functions as required.

Requirements

• High school graduate or GED
• Two (2) years of previous related healthcare Revenue Cycle experience
• Ability to communicate in English, both verbally and in writing
• Excellent interpersonal skills
• Clear understanding of the impact financial counseling has on Revenue Cycle operations and financial performance
• Excellent written, verbal communication and interpersonal skills
• Demonstrated negotiation skills
• Ability to prioritize and manage multiple tasks simultaneously
• Ability to effectively anticipate and respond to issues as needed in a dynamic work environment
• Demonstrated ability to use PC based office productivity tools (e.g. Microsoft Outlook, Microsoft Excel) as necessary
• General computer skills necessary to work effectively in an office environment
• Dedication to treating both internal and external constituents as clients and customers
• Maintaining a flexible customer service approach and orientation that emphasizes service satisfaction and quality

Nice To Haves

• At least three (3) years of previous related healthcare Revenue Cycle experience, preferably with a focus in Financial Counseling
• An Associate’s degree from a recognized college or university
• Additional languages

Responsibilities

• Assist with Medicaid, HCAP, and hospital Financial Assistance application procedures
• Educate patients about their financial liabilities
• Develop patient payment arrangements for said liabilities
• Conduct pre-registration of patients
• Perform other related financial clearance functions as required

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED