Financial Counselor - Methodist Hospital

IU HealthIndianapolis, IN
Onsite

About The Position

This position is responsible for the delivery of customer facing services within Revenue Cycle System Services. Responsibilities may include, but are not limited to, scheduling, registration, insurance verification, prior-authorization, financial counseling/individual solutions, cashiering, release of information and customer service. Position adheres to departmental productivity, quality, and service standards in support of operational goals. Position is assigned higher complexity tasks than those expected from RCS-Associate and incumbents are held to higher productivity and quality standards.

Requirements

  • Customer service
  • Medicaid experience
  • Registration/hospital experience
  • For those serving as the Individual Solutions Coordinator (ISC), a current Indiana State Navigator's license is required.
  • Requires working knowledge of patient registration and financial clearance.
  • Requires a high level of interpersonal and problem solving skills.
  • Requires effective written and verbal communication skills.
  • Requires the ability to work within a team and maintain collaborative relationships.
  • Requires the ability to take initiative and meet objectives.

Nice To Haves

  • At least one year of experience in hospital or physician Revenue Cycle strongly preferred.

Responsibilities

  • Screening un-insured and under-insured patients for federally funded programs.

Benefits

  • Access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development.
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