Financial Counselor | Infusion Center | Day Shift | Full-time
About The Position
To deliver excellent patient centered service by facilitating established financial processes that enable and expedite the billing and collection of professional services. This includes: entering charges; applying coding/billing rules; maximizing collections; verifying insurance; obtaining authorizations for services; reviewing patient account detail; and financial counseling of patients. Accountable for resolution of front-end edits, rejections, and information requests to achieve practice goals. This position interacts directly with internal and external customers of the practice.
Requirements
- High school graduate or equivalent
- Two years of business/financial/physician practice experience required, e.g., preferably related to patient accounts and collections required
- Excellent communication, organization and problem-solving skills required
- Incumbent must be comfortable collecting payments and counseling patients regarding financial matters in a professional manner
- The ability to multi-task, prioritize responsibilities, problem solve and function in a team environment are necessary attributes of the successful incumbent
Nice To Haves
- Knowledge of CPT and diagnosis coding preferred
- EPIC system knowledge preferred
- Associate degree or equivalent coursework may substitute for the one year required experience
Responsibilities
- Entering charges
- Applying coding/billing rules
- Maximizing collections
- Verifying insurance
- Obtaining authorizations for services
- Reviewing patient account detail
- Financial counseling of patients
- Resolution of front-end edits, rejections, and information requests to achieve practice goals
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
