River Place Facility - Financial Counselor - 3K Sign-on Bonus

Acadia Healthcare•LaPlace, LA

19h•Onsite

About The Position

Responsible for accurate, timely and complete documentation regarding insurance verification, billing and collections. This role involves auditing admission packets, verifying benefits, and ensuring patient demographic information is accurate in the patient accounting system. The Financial Counselor will also be responsible for the financial counseling of patients and/or guarantors, collecting out-of-pocket expenses, and providing information about benefits and financial obligations. Additionally, the role includes completing financial disclosure paperwork for patients requesting assistance, verifying income and expenses, completing adjustment forms for charity or administrative adjustments, and creating promissory notes for payment arrangements. Daily updates to collection logs and weekly reviews with the BOD are also key responsibilities. The position requires gathering and interpreting data to initiate time-sensitive and strategic steps for payment.

Requirements

High school diploma or equivalent required
Three or more years' experience in a related field required
Extensive knowledge and understanding of Commercial Insurance and Medicare/Medicaid required

Responsibilities

Auditing admission packets
Verification of benefits
Ensuring accuracy of patient demographic information in the patient accounting system
Financial counseling of patients and/or guarantors
Collecting out-of-pocket expenses (deductibles, copays, exhausted days, etc.)
Providing information to patients and/or guarantors regarding their benefits and financial obligations
Completing financial disclosure paperwork for patients requesting assistance, including verifying income and expenses
Completing adjustment forms for any charity or administrative adjustments for approval
Completing promissory notes for patients requesting payment arrangements
Updating daily the upfront collection log, charity log, and admin adjustment log
Reviewing logs with BOD on a weekly basis
Gathering and interpreting data from the system
Understanding and initiating appropriate course of action for payment
Performing other functions and tasks as assigned