Financial Counselor - Part Time

Acadia•Nashville, TN

2d•Onsite

About The Position

Ascension St Thomas is seeking a Part Time Financial Counselor. The purpose of this role is to ensure accurate, timely, and complete documentation related to insurance verification, billing, and collections. This position involves financial counseling for patients and/or guarantors, collecting out-of-pocket expenses, providing information on benefits and financial obligations, completing financial disclosure paperwork, processing adjustment forms, and creating promissory notes for payment arrangements. The role also requires daily updates to various logs and the ability to gather and interpret data to initiate payment strategies.

Requirements

High school diploma or equivalent required.
Three or more years' experience in a related field required.
Extensive knowledge and understanding of Commercial Insurance and Medicare/Medicaid required.

Responsibilities

Auditing admission packets and verifying benefits and patient demographic information in the patient accounting system.
Providing financial counseling to patients and/or guarantors and collecting out-of-pocket expenses (deductibles, copays, exhausted days, etc.).
Informing patients and/or guarantors about their benefits and financial obligations.
Completing financial disclosure paperwork for patients requesting assistance, including verifying income and expenses.
Completing adjustment forms for charity or administrative adjustments for approval.
Completing promissory notes for patients requesting payment arrangements.
Updating the upfront collection log, charity log, and admin adjustment log daily.
Reviewing logs with BOD on a weekly basis.
Gathering and interpreting data from the system to understand the appropriate course of action and initiating time-sensitive and strategic steps for payment.
Performing other functions and tasks as assigned.