About The Position

To deliver excellent patient centered service by facilitating established financial processes that enable and expedite the billing and collection of professional services. This includes: entering charges; applying coding/billing rules; maximizing collections; verifying insurance; obtaining authorizations for services; reviewing patient account detail; and financial counseling of patients. Accountable for resolution of front-end edits, rejections, and information requests to achieve practice goals. This position interacts directly with internal and external customers of the practice.

Requirements

  • High school diploma or equivalent required.
  • Two years of business, financial, or physician practice experience required, preferably in patient accounts, billing, or collections.
  • Strong communication, organization, and problem-solving skills.
  • Ability to professionally collect payments and provide financial counseling to patients.
  • Demonstrated ability to multitask, prioritize responsibilities, and resolve issues effectively.
  • Ability to work collaboratively in a team environment while maintaining a high level of customer service.

Nice To Haves

  • Knowledge of CPT and diagnosis coding preferred.
  • Experience with the EPIC system preferred.
  • A four-year degree may substitute for two years of required financial or physician office experience.
  • An associate degree or equivalent coursework may substitute for one year of required experience.

Responsibilities

  • Entering charges
  • Applying coding/billing rules
  • Maximizing collections
  • Verifying insurance
  • Obtaining authorizations for services
  • Reviewing patient account detail
  • Financial counseling of patients
  • Resolution of front-end edits, rejections, and information requests
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